Wednesday, October 31, 2007

Giving thanks

Online shopping is great. Its allowed me to get my hands on various products unavailable in my part of the woods and on some others that were selling much cheaper elsewhere.

One drawback though is the lack of human interaction. You'll get no smiles from your computer when you purchase electric legwarmers over the Web.

I'm pretty used to this by now and I never pay much attention to the thank you page that usually appears after I've completed an order.

But today, when I opened an email from the online music store I just bought a CD from, I was amazed.

Here is what was written:

Your CD has been gently taken from our CD Baby shelves withsterilized contamination-free gloves and placed onto a satin pillow.
A team of 50 employees inspected your CD and polished it to make sureit was in the best possible condition before mailing.
Our packing specialist from Japan lit a candle and a hush fell overthe crowd as he put your CD into the finest gold-lined box that moneycan buy.
We all had a wonderful celebration afterwards and the whole partymarched down the street to the post office where the entire town of Portland waved "Bon Voyage!" to your package, on its way to you, in our private CD Baby jet on this day, Wednesday, October 31st.
I hope you had a wonderful time shopping at CD Baby.
We sure did. Your picture is on our wall as "Customer of the Year."
We're allexhausted but can't wait for you to come back to CDBABY.COM!! Thank you, thank you, thank you!

Now doesn't that make you feel all warm inside?

Of course there might be a touch of exageration in the steps stated above, but just the fact that someone took the time to write such a thoughful and funny email amazes me.

Go to cdbaby.com and buy something, anything. I'm pretty sure you won't be rewarded by such gratefulness anywhere else.

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